角川武蔵野ミュージアム

Important notice

Photo:Kenshu Shintsubo

Keeping You Safe During Your Visit

Keeping You Safe During Your Visit

To Visitors 

Request for Your Cooperation

・ We ask you to refrain from visiting the museum if any of the following applies to you:
- Running a fever, having cold-like symptoms or loss of taste or smell , or exhibiting other abnormal physical symptoms. (We may ask you to leave the museum if you are exhibiting cold-like symptoms in exhibit rooms, such as violent coughing.)
- On probation after being exposed to a confirmed case of COVID-19.
- Come from countries or regions where the pandemic has been increasing within the past 14 days.
- Entering the museum without a face mask.
 (We ask all guests ,regardless of age, who are able to walk independently to wear a mask as a measure to prevent infection.)

・We are currently operating on a reservation-only system to reduce the number of visitors. 
・ A group of up to four visitors is accepted per reservation. We ask you to refrain from visiting us in a group of more than four people.  
・ When entering the museum, a contact-free thermometer will be used to check your temperature. 
・ While in the museum, please wash or disinfect your hands and fingers thoroughly and frequently.  
・ In exhibit rooms, maintain social distancing of 2 meters (6.5 feet) or more from other visitors.  
・ In exhibit rooms, please refrain as much as possible from talking, to reduce the spread of droplets. 
・ Please do not touch the walls or display cases. 
・ To prevent exhibit rooms from becoming crowded, admittance may be restricted.  
・ Renting of devices has been suspended. If you need a wheelchair, please ask one of our staff.
・ Baby strollers are not allowed inside the museum. Upon entering, please fold your stroller and leave it at the Information Counter. 
・ Use of lockers and the nursing room is suspended for now. We apologize for the inconvenience and ask for your understanding of our safety precautions to prevent the spread of infection. 

Safety precautions we are taking to prevent the spread of infection

・We are keeping abreast of the latest pandemic-related information released from relevant organizations, and paying utmost attention to implementing safety measures to prevent infection. 
・Health monitoring of museum staff:
 -  Their temperatures are taken upon arrival at the museum to ensure that they are not running a fever, and their overall health is checked.
 - They are required to wear face masks.
 - They wash their hands frequently and thoroughly disinfect their hands using an alcohol-based disinfectant.
 - They maintain social distancing.
・Ventilation:
 - We operate an air-conditioning/heating system which takes in outdoor air.
 - We further ventilate the museum by keeping windows and other openings constantly open, or by opening them periodically.
・Disinfection
 - We make antiseptic products for disinfecting hands and fingers available at key points .
 - We conduct thorough cleaning of areas accessible to visitors, and periodically disinfect handrails, chairs, and other commonly used items.
・Other
 - Acrylic shields are installed at the reception desk and other places where staff and visitors interact face-to-face, and staff also wear face coverings. 
 - Use of hand dryers in restrooms is currently suspended.
 - Social distancing and other guidance markers/signs have been installed.                                                                  
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